PeckPerk Inc.

For VIP code activation, please click home-your device-gear icon for camera settings-advanced features-VIP expiration date and enter your code to activate.

To share the feeder with your friends,Open the app and go to Home-Select your Device-Click on the gear icon for Camera Settings-Scroll down and find Share - Device Sharing-You will see a QR code there. Ask the person you want to share with to scan this code.
Once they scan and add the device, And please grant permission at the same page.

Why Does PeckPerk Only Support 2.4GHz WiFi?

PeckPerk smart bird feeder only supports 2.4GHz WiFi for the following reasons:

Better Signal Coverage

2.4GHz WiFi has a longer wavelength, which provides stronger wall penetration and is more suitable for outdoor environments.

5GHz WiFi operates at a higher frequency, leading to faster signal attenuation and reduced coverage range, making it less ideal for long-distance device connections.

Better Device Compatibility

The 2.4GHz band is the standard for IoT (Internet of Things) devices, ensuring greater compatibility with smart home products.

Many smart home devices only support 2.4GHz to minimize interference with 5GHz networks.

Lower Power Consumption

5GHz WiFi provides faster speeds but consumes more power, while 2.4GHz WiFi is more energy-efficient, making it better suited for continuous-operation smart devices.

What If My WiFi Is Dual-Band (2.4GHz + 5GHz)?

Some routers enable Dual Band Steering, meaning both 2.4GHz and 5GHz share the same WiFi name (SSID), which may cause connection issues for PeckPerk.

✅ Solutions:

Wireless Settings / WiFi Settings2.4GHz and 5GHz networks (e.g., MyWiFi-2.4G and MyWiFi-5G).
2.4GHz WiFi and ensure your phone is on the same network during setup.

turn off the 5GHz band
Once PeckPerk is connected, you can re-enable the 5GHz band.

iPhones typically connect to the strongest signal. Try moving farther from the router to force it onto 2.4GHz.For Android Users: Some Android devices allow manually selecting 2.4GHz under WiFi settings.

What If My Router Does Not Have 2.4GHz WiFi?

Some modern WiFi 6 routers only enable 5GHz by default, making it impossible to connect PeckPerk.

✅ Solutions:

2.4GHz band is turned on
If your router merges both bands under one SSID, rename them separately.

support only 2.4GHz. You can temporarily use one for setup and switch back afterward.Use a mobile hotspot (iPhone or Android):

2.4GHz mode
Connect PeckPerk to the hotspot to complete the initial setup.

does not support 2.4GHz at all, consider purchasing a WiFi extender (repeater) or IoT gateway to convert the 5GHz signal into 2.4GHz.

Please follow these steps:

1. Go to 'Home' on the app.
   
2. Select the gear icon under your device to enter camera settings.
   
3. Activate 'Squirrels Repelling' at Advanced Features or Format SD card at SD Card Management.

Click here to watch the video.

Please double-check the user manual included in your package for connection instructions. If you're still having trouble, you can also refer to our step-by-step video guide here: https://youtube.com/playlist?list=PLUs5naiYUWuv0BHoHKKB2aVmRlrptOixs&si=glMAthESnBcaCL_C
If the issue continues, please let us know:Your feeder model & phone brand model.

Before troubleshooting, please check the user manual included in your PeckPerk package — it contains helpful setup and troubleshooting guidance.

Still need help? We recommend watching our latest video tutorials here:

🎥 PeckPerk User Tutorials – YouTube Playlist

If your issue persists after checking the manual and videos, feel free to reach out to us through any of the following channels:

PeckPerk APP → tap “Support” in the “Me” section
Live Chat on our official website
Social Media comments or messages (Instagram/Facebook)
Facebook Group for PeckPerk users
Or simply email us at support@peckperk.com

We're here to help and typically respond within a few hours — including weekends (within 1 business day)!

If it's still under warranty, please reach out to us at support@peckperk.com with a description of the issue.
Photos or videos are helpful for faster resolution. Our team will respond quickly to make it right!

With **PeckPerk**, you don’t need a subscription for the basics. Features like live view, push notifications, and seeing bird visitors generally work without paying. The **Premium** subscription unlocks extra perks — for example more accurate AI species identification, alerting for squirrels/pests, cloud storage beyond the free loop, and multi-user sharing.

PeckPerk primarily supports 2.4 GHz Wi-Fi, which tends to be more reliable over distance / through trees or walls outdoors. As of the latest reviews, 5 GHz support is limited / not guaranteed unless explicitly stated. It’s best to set up PeckPerk close to your router using 2.4 GHz to ensure stable connection, then mount it where you want.

Here’s a smooth procedure for a PeckPerk feeder:

1. Fully charge the device (or attach/connect solar panel accessory if you have it).
2. Download the PeckPerk app → pair the device via 2.4 GHz Wi-Fi, follow the app or LED/status indicators.
3. Mount the feeder in your desired location (e.g. on tree trunk, pole, or bracket), add seed, test live stream and motion/visitor alerts.

According to reviews, PeckPerk is praised for its ease of setup and usability. Some users report Bird Buddy models can be more cumbersome in terms of seed refilling or mounting design; Birdfy is more consistent but sometimes less intuitive in app flows.

With PeckPerk, there are both physical layout tricks + tech features:

* Follow the “5-7-9” rule: place the feeder about **5 ft (≈ 1.5 m)** off the ground, **7 ft (≈ 2 m)** from possible jump-off surfaces (branches/walls), and **9 ft (≈ 2.7 m)** from any overhead branches.
* Optional accessories: PeckPerk **Premium** tier supports squirrel alert functions. Also, using pole-mounted baffles helps a lot.

Tips that work well with PeckPerk feeders:

* Position feeder either **very close** to windows (within \~3 ft / \~1 m) or **far away** (more than \~30 ft / \~9 m) so birds don’t build up speed before impact.
* Use visible decals or window markers so birds can see glass.
* Keep windows clean, avoid clear “fly-through” paths that look like open exits.

PeckPerk’s wide-angle lens helps you observe approach paths toward windows to optimize placement. Some Birdfy / Bird Buddy feeders have narrower views, which can make it harder to see risky approaches or adjust.

PeckPerk models are designed to be outdoor-worthy: waterproof / weatherproof materials (e.g. IP65 rating in many units), durable seed trays, and options like solar panel or battery backup help maintain power in less sun. The built housing and drainage features help reduce water accumulation.

That said, reviews note that while PeckPerk does well in rain and mild weather, some aspects (like snow or extreme cold) may challenge battery life or app reliability. Compared to Birdfy / Bird Buddy, which also have weather-rated units, PeckPerk often provides better sealing or more rugged build in certain models, but users should still place it in sheltered locations if weather is harsh.

Not required, but very useful. For PeckPerk, the solar panel is optional but helps maintain charge, reduce needing to bring it indoors for charging, especially in sunny or moderate climates. In shady or cloudy places, solar contribution drops and battery alone will still work but may need more frequent manual charging.

PeckPerk offers AI species identification (if you subscribe to the **Premium** tier), which can recognize thousands of bird types. In good lighting, close distance, clean lens, etc., performance is decent. But as with all AI systems, it’s not perfect: some birds are mis-identified or not identified in low light or distant shots.

Privacy-wise, PeckPerk provides options: local storage (if supported by model), ability to disable cloud upload / delete data, encryption for cloud-stored data, control over who can see footage.

Based on bird watching guides + user feedback:

* Black oil sunflower seed tends to attract a wide variety (finches, cardinals, chickadees, etc.).
* Mixed seed blends, millet, safflower, nuts help attract more specialized birds.
* Fruit, suet, or feeders that allow fruit forks attract species who feed on fruit/insects.

With PeckPerk feeders, your design (seed tray shape, accessory options) supports these different seed types and feeding styles. Some Birdfy / Bird Buddy models have constraints on hopper size or seed mixing due to design, which can limit diversity unless you use specific food types.

At least weekly is good practice; more frequently in hot, humid weather or if seed is stale, moldy, or droppings accumulate. Clean all seed hoppers, trays, perches, parts birds contact; rinse well; fully dry before refilling.